highlisted

Quality Analyst - Cross Sell

Hdb Financial Services·Mumbai

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Quality Analyst - Cross Sell at Hdb Financial Services. The primary task of the Quality Analyst is call monitoring and providing actionable insight.

What you'll do

  • The primary task of the Quality Analyst is call monitoring and providing actionable insight
  • Gather information to help improve agent performance in the call center
  • QA have an evaluation form that will be used to capture the information
  • Implement scripts, record actual results and identify defects
  • Suggest creative and active solutions for problem

What you need

  • Cross-selling
  • Test cases
  • Communication
  • Any graduate

Similar jobs

Can I apply
Needs B.Tech or B.E. · Lead level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Castrol's site: short form, ~5 min
Early: posted 1 h ago on their own site
Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On UPS' site: account needed, ~10–15 min
Early: posted 1 h ago on their own site

Apprentice Customer Care

Career Site·Mumbai

Can I apply
Needs Diploma · Fresher
Pay
Pay not stated · Apprenticeship
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
Can I apply
Open to any education · 4–7 yrs
Pay
Pay not stated · 24/7
Source
From the company's careers page · today
How to apply
On Believe's site: short form, ~5 min
Early: posted 2 h ago on their own site