RCM Specialist (AR & Denials)

About the role

We're hiring RCM Specialists with 2 to 4 years of experience in AR follow-up, denial management, and collections for medical, dental, and DME claims. You'll work at the intersection of traditional RCM and AI, helping our customers collect more, faster, while making sure our AI performs to the highest standard.

What you'll do

• Collect outstanding customer claims
• Follow up on assigned claims, including calling payors, navigating payor portals, and leveraging customer PM systems
• File appeals, resubmit claims, and escalate claims to specific customer teams as needed
• Serve as a backup for AI-driven workflows
• Run specific AR-related actions (e.g., calls, payor portals, appeal letters) if requested by customers

What you need

• 2–4 yrs of experience
• SOP writing
• Any graduate