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Regional Customer Experience Executive

Titan Company·Chennai

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Regional Customer Experience Executive at Titan Company. Develop and implement strategies to enhance customer satisfaction and loyalty.

What you'll do

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Analyze customer feedback and data to identify areas for improvement
  • Collaborate with cross-functional teams to ensure a seamless customer experience
  • Train and mentor team members to deliver exceptional customer service
  • Monitor and report on key performance indicators related to customer experience

What you need

  • Customer service
  • Root cause analysis
  • SOP writing
  • Communication
  • BBA or B.Tech or B.E.

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