RTQM Executive

About the role

You will be responsible for handling customer inquiries, providing timely and accurate information, and resolving any issues or complaints that arise. Act as the primary point of contact for customers, ensuring a seamless and positive experience. Handle customer inquiries and requests via phone, email, and chat, providing prompt and accurate responses.

What you'll do

• Be responsible for handling customer inquiries, providing timely and accurate information, and resolving any issues or complaints that arise
• Act as the primary point of contact for customers, ensuring a seamless and positive experience
• Handle customer inquiries and requests via phone, email, and chat, providing prompt and accurate responses
• Resolve customer complaints and issues, ensuring a fair and satisfactory resolution
• Provide product and service information to customers, keeping them well-informed

What you need

• 2–5 yrs of experience
• CRM
• Customer service
• Problem solving
• BBA