Sales Operations Analyst

About the role

We are seeking a highly execution-focused Sales Operations Analyst to own and scale deal desk, bookings, and contracting operations, with a strong emphasis on Salesforce data accuracy and DealHub workflows. This role serves as a critical control point across the opportunity → booking → contract → renewal lifecycle, ensuring deals move efficiently from pipeline to closed revenue with high accuracy, speed, compliance, and cross-functional alignment.

What you'll do

• Own frontline deal desk operations, providing real-time support to Sales during critical closing periods, including EOM, EOQ, and EOY
• Manage the opportunity-to-booking process in Salesforce, ensuring accurate deal setup, stage progression, required fields, ARR, contract terms, renewal dates
• Support contracting execution through DealHub, including workflow coordination, template or playbook updates, approval routing
• Partner cross-functionally with Sales, Finance, Legal, and Customer Success to resolve deal blockers, support finance close readiness, and maintain compliance
• Maintain renewal pipeline accuracy by creating and updating renewal opportunities, validating classifications, and ensuring visibility into renewals, expansions

What you need

• 5–9 yrs of experience
• Sales
• Salesforce
• Communication
• Customer success
• Any graduate

Good to have

• Insurance