SAP Entitlement management support Offshore-Manager

About the role

We are seeking an experienced resource for performing the work on Entitlement management system Responsible for managing user access and entitlement requests across enterprise applications, ensuring compliance with security policies, audit requirements, and service-level agreements (SLAs). The role supports identity and access management (IAM) operations, user provisioning, access reviews, and entitlement governance activities.

What you'll do

• Process user access provisioning, modification, and de-provisioning requests
• Manage entitlements across applications, databases, and infrastructure platforms
• Perform access reviews, certification campaigns, and entitlement reconciliations
• Investigate and resolve access-related incidents and service requests within SLA
• Support joiner, mover, and leaver (JML) processes

What you need

• 1–2 yrs of experience
• SAP
• IAM
• Azure
• Communication
• Reconciliation
• Customer service
• MCA or B.Tech or B.E.

Good to have

• Active Directory
• SOX
• ISO 27001
• Data privacy
• Google Analytics