Select Service Advisor

About the role

They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role – As a Select Service Advisor, you will be responsible for managing the post-sales experience and membership renewal of our personalized customers.

What you'll do

• Responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them
• Be responsible for managing the post-sales experience and membership renewal of our personalized customers
• Manage post-sales experience and service of premium members of Shaadi SELECT
• Facilitate meetings with only consented and relevant matches for the member
• Maintain a good rapport with customers

What you need

• 1–4 yrs of experience
• Customer service
• Sales
• Problem solving
• Any graduate