Senior Account Executive - Growth

About the role

The Sr Account Executive will be responsible for driving revenue growth by selling Genesys CcaaS solutions to both existing and new customers within the Northern India region. This role involves a mix of account management, upselling/cross-selling to existing clients, and new logo acquisition. The ideal candidate will have a proven track record of success in selling complex AI/software solutions, preferably within the AI driven contact center space.

What you'll do

• Develop and execute a comprehensive sales strategy to achieve revenue targets within the assigned territory (Western India)
• Identify and qualify new business opportunities through proactive prospecting, networking, and lead generation activities
• Manage the full sales cycle, from initial contact and needs assessment to proposal development, negotiation, and deal closure
• Build and maintain strong relationships with key stakeholders at existing customer accounts
• Ensure high levels of customer satisfaction and retention by providing exceptional account management and support

What you need

• 10–18 yrs of experience
• CRM
• Sales
• Lead generation
• Negotiation
• Salesforce
• Cross-selling
• MBA or BBA

Good to have

• Customer success