Senior Analyst, IT Operations

Ensemble Health Partners India,·Remote

Pay not stated4–7 yrsFull-timeRemote

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About the role

The Senior Analyst, IT Operations monitors, maintains, and supports enterprise technology infrastructure, critical business systems, and production service environments. The role leads operational response activities for complex incidents, service degradations, outages, maintenance events, capacity concerns, and recovery scenarios while ensuring adherence to established service management, security, compliance, and operational governance standards.

What you'll do

Service Monitoring & Operations
Monitor enterprise infrastructure, platforms, systems, servers, applications, and services
Identify, assess, prioritize, and respond to operational events and alerts
Perform ongoing health checks, performance monitoring, capacity reviews, and operational validation activities
Maintain service availability and reliability across production environments