Senior Associate - HR Knowledge Management

About the role

The Senior Associate – HR Knowledge Management is responsible for managing and enhancing the HR knowledge ecosystem to support efficient, accurate, and user-friendly access to HR information. This role combines strategic content management, platform stewardship, and cross-functional collaboration to ensure HR knowledge is current, compliant, and aligned with business objectives.

What you'll do

• Develop and maintain high-quality HR knowledge content across our internal knowledge platform, ServiceNow
• Implement and manage content governance processes, including content lifecycle management, version control, and periodic audits
• Ensure alignment of knowledge content with internal policies, and ensure consistent tone, format, and branding across all HR knowledge materials

What you need

• Content strategy
• ServiceNow
• Branding
• Any graduate