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Senior Business Automation Architect (ServiceNow Agentic AI)

SITA·Delhi

Pay not stated5–9 yrsFull-time
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About the role

ABOUT THE ROLE & TEAM As a Senior Business Automation Architect (ServiceNow Agentic AI) you will lead the design and implementation of AI-driven automation solutions on the ServiceNow platform. This role focuses on designing governed, scalable agentic AI solutions that combine workflow automation, data, and AI agents to improve operational efficiency and business outcomes.

What you'll do

  • Find us at 95% of international hubs
  • Lead the design and implementation of AI-driven automation solutions on the ServiceNow platform
  • Work closely with business and technology teams to define how AI agents interact with workflows, data, and human decision-making across the enterprise

What you need

  • 5–9 yrs of experience
  • ServiceNow
  • Any graduate

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