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Senior DevOps Support Engineer

UST·Bengaluru

Pay not stated7–12 yrsFull-time
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About the role

This role bridges software support and reliability engineering , focusing on system stability, scalability, and operational excellence across global environments. You will work closely with R&D, DevOps, and Field teams to ensure production systems are reliable, observable, and continuously improving.

What you'll do

  • Act as a Tier3 support , handling complex production issues and driving end‑to‑end resolution
  • Troubleshoot software systems, and infrastructure layers (applications, containers, Kubernetes, cloud)
  • Perform root cause analysis (RCA) and implement preventive reliability improvements
  • Support improvement of system observability using logs, metrics, and monitoring tools
  • Drive automation of operational workflows, troubleshooting, and support activities

What you need

  • 7–12 years in it support & networking
  • Troubleshooting
  • Linux
  • Kubernetes
  • Terraform
  • CI/CD
  • Docker
  • Any graduate

Good to have

  • Prometheus
  • Grafana
  • Elasticsearch
  • Python
  • Bash
  • Azure

What you get

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