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Senior Manager - Operations

Yubi·Thane, Mumbai

₹15k a month18–30 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Inviting applications for the role of AVP Operations.

What you'll do

  • The incumbent in this role will be responsible for managing P&L responsibility and accountability for SC+ business
  • Be responsible for leading Voice and non-voice Operations Functions (Collections Domain)
  • Managing Client and Client Servicing
  • Responsible for SLA management
  • Driving various developmental initiatives for Retention and Succession planning across levels

What you need

  • 18–30 yrs of experience
  • Reporting
  • Coordination
  • Customer service
  • Process improvement
  • Talent management
  • MBA

What you get

  • ₹15k a month

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