Senior Manager, Strategic Accounts

About the role

To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.

What you'll do

• Building and maintaining relationships with clients and key personnel within their company
• Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota
• Conducting business reviews to ensure clients are satisfied with their products and services
• Attending meetings with clients inside and outside their offices to build better relationships with them
• Achieving client relationship targets and KPI’s as set by the team lead

What you need

• 8–14 yrs of experience
• Key account management
• Sales
• Client relationship
• CRM
• Customer service
• Cross-selling
• Any graduate

Good to have

• POS
• Reconciliation