Senior Operations Insights Specialist

About the role

As APAX continues to demonstrate growth potential and plays an increasingly important role in managing the Inforce portfolio, the L&H Operations Insights team remains central to enhancing client service delivery and strengthening operational efficiency. In this role, you will lead client reinsurance administration reviews across Asia and ANZ, working closely with Operations Relationship Managers, MU/Client Managers and cross-functional L&H teams.

What you'll do

• Collaborate with Operations Relationship Managers, MUs/Client Managers and wider L&H cross-functional teams to identify review candidates and determine scope of review
• Conduct onsite reviews at client offices, including overseas travel when necessary
• Prepare clear and concise reports and/or presentations to outline the material findings
• Engage clients (and relevant internal stakeholders) to present review findings, impacts and suggestions, mutually agree on the follow up actions
• Together with Operations Relationship Managers and MUs/Client Managers, to own and proactively monitor and follow up on the actions within the agreed timelines

What you need

• 5–9 yrs of experience
• SQL
• Data analysis
• Due diligence
• Excel
• Python
• Actuarial
• B.Com or MBA or M.Com