Senior Product Insights Analyst - Credit Card

About the role

The Senior Product Insights Analyst is the analytical engine of this team, owning the narrative behind every product decision. This isn’t a reporting role. It’s a product intelligence function. You’ll build the analytical foundation for our credit card business, identify what’s working and what isn’t, and tell us — with confidence — what to do about it.

What you'll do

• Product & Business Performance
• Own end-to-end performance analytics: activation, engagement, spend, repayment, and retention across all markets
• Track and interpret key KPIs — NPS, activation rates, digital adoption, unit economics (interchange, fee revenue, loyalty costs
• Monitor portfolio health: revolve rates, payment behaviour, limit utilisation, and cohort evolution — with forward-looking commentary, not just snapshots
• Identify performance inflection points early and generate root-cause hypotheses — don’t wait to be asked

What you need

• 5–9 yrs of experience
• SQL
• Data analysis
• Dashboarding
• Python
• Tableau
• Statistics
• Any graduate

Good to have

• Databricks
• Credit risk
• Spark
• Go-to-market