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Senior Technical Support Specialist

HCLTech·Achampet, Telangana

Pay not statedMid levelFull-time

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About the role

ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance

What you'll do

  • ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking

What you need

  • ITIL
  • ServiceNow
  • GCP
  • Any graduate

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