Specialist-Training

About the role

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

What you'll do

• Collaborate with the Claims Administration management team to identify training needs and develop effective training strategies
• Conduct onboarding training for new hires and ensure a smooth integration into the department's workflows and processes
• Provide ongoing training and continuous education for existing claims administration staff to improve their skills, productivity, and overall performance
• Develop and deliver training sessions through various methods, including classroom-style instruction, webinars, workshops, and one-on-one coaching
• Monitor and evaluate the effectiveness of training programs, gathering feedback from trainees and supervisors to identify areas for improvement

What you need

• 3–6 yrs of experience
• Claims processing
• Process improvement
• Curriculum development
• Any graduate