Technical Support Associate
Workers Town·Lucknow
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Workers Town's own site
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About the role
NCR Aloha POS Support Specialist (L2 Support Engineer) Role Summary The NCR Aloha POS Support Specialist is responsible for providing Level 2 technical support for NCR Aloha Point of Sale (POS) solutions across Quick Service Restaurants (QSR), Full-Service Restaurants (FSR), and retail locations.
What you'll do
- Support NCR Aloha POS software, terminals, and restaurant technology platforms
- Troubleshoot order processing, pricing, promotions, discounts, and transaction failures
- Support End-of-Day (EOD) processing and sales reporting issues
- Resolve menu configuration, item availability, and store setup issues. Restaurant Technology Support
- Support BOH (Back of House), KDS (Kitchen Display Systems), kiosks, payment devices, and peripheral equipment
What you need
- Hardware
- POS
- Any graduate
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