Sr Customer Service Representative

About the role

Sr Customer Service Representative at Thermo Fisher Scientific. Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards.

What you'll do

• Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards
• Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
• Solves complex problems, takes new perspectives using existing solutions, be an active participant of the process calls
• Works independently and requires minimal guidance and acts as a resource for colleagues with less experience
• Effectively collaborate across the team to ensure that mistakes are not repeated by team members

What you need

• 3–5 yrs of experience
• Customer service
• MS Office
• SAP
• Problem solving
• B.Com or BBA