Sr Customer Service Representative

Thermo Fisher Scientific·Bengaluru

Pay not stated3–5 yrsFull-time

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About the role

Sr Customer Service Representative at Thermo Fisher Scientific. Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards.

What you'll do

Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards
Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
Solves complex problems, takes fresh opinions using existing solutions, be an active participant of the process calls
Works independently and requires minimal mentorship
Optimally collaborate across the team to ensure that mistakes are not repeated by team members