Sr Mgr, LMAQ Operations, LMAQ

About the role

When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos.

What you'll do

• Run manual operations for fixing and deep diving defects related to Maps and Routing managing large teams (700+ member teams)
• Partner with program, product, technology and science teams to improve the data quality and tooling and identify strategic long term solutions to improve customer…
• Focus on improving operational efficiencies and people processes
• Continually raise the bar on innovation for great customer and delivery experience
• Partner closely with program, product, technology and sciences teams to define operational processes and build innovative and delightful experiences for customers

What you need

• 7–13 yrs of experience
• Team management
• Last-mile delivery
• Process improvement
• Problem solving
• Any graduate