Sr Product Specialist, GSSO

About the role

As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which drive approximately $5.3B in Contract Value (CV). Manage Salesforce administration activities including user setup, access management, role-based access controls (RBAC), permission set groups, delegated administration

What you'll do

• Manage Salesforce administration activities including user setup, access management, role-based access controls (RBAC), permission set groups, delegated administration
• Partner with Product Managers and business stakeholders to gather requirements, document business needs
• Maintain high-quality Jira documentation, linking user stories to epics, initiatives
• Execute data governance activities, perform data audits, and leverage tools such as Salesforce Inspector, Data Loader
• Support product releases, testing, deployment activities, and process improvements to ensure successful adoption of sales technology solutions

What you need

• Sales
• Salesforce
• JIRA
• Any graduate