Sr Subject Matter Expert (Support&Ops)

About the role

We are looking for an experienced Microsoft 365 & Exchange Administrator to manage and support enterprise messaging and collaboration platforms. The role involves administration of Microsoft 365, Exchange Online, Exchange On-Premises, Active Directory, Intune, and Microsoft Defender for Office 365 , ensuring high availability, security, and compliance.

What you'll do

• Must be able to provide complete administration of the Microsoft 365 environment and its capabilities
• Testing, implementation, and deployment of Exchange Online
• Query Exchange environment using the Office 365 Command online tool
• Implement and support security policies, such as data retention
• Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system

What you need

• Reporting
• Office 365
• Active Directory
• ITIL
• Intune
• PowerShell
• Any graduate

Good to have

• Ticketing tools