Sr. System Administrator

About the role

Providing end-user and team member support is the overall expectation of this role. This role will assure optimal performance and conform to our standards and guidelines for installing, configuring, repairing, and maintaining client infrastructure equipment. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role.

What you'll do

• Troubleshoot and resolve desktop, server, and line of business application incidents (30%)
• Complete move/add/changes of client workstations/servers (25%)
• Resolve escalated issues from the L1 team members (20%)
• Train and guide clients in software and hardware usage (15%)
• Collaborate with other departments to solve complex issues (10%)

What you need

• 4–7 yrs of experience
• Active Directory
• Troubleshooting
• Intune
• Office 365
• CCNA
• Windows
• B.Tech or B.E. or B.Sc or BCA

Good to have

• SQL
• SQL Server