Sr. Technical Account Manager I

About the role

This role directly influences client interaction with NextGen products. Proactively problem solve and find opportunities for customers. Perform other duties that support the overall objective of the position. Or, any combination of education and experience which would provide the required qualifications for the position.

What you'll do

• Support solutions, provide technical guidance and advocate for the customer
• Ensure environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Drive technical discussions regarding incidents, trade-offs, and risk management
• Collaborate and partner with Solutions Architects, Business Developers, Professional Services Consultants, Sales Account Managers, and C-suite executives

What you need

• 5–9 yrs of experience
• AWS
• MS Office
• Sales
• Communication
• Any graduate