Supervisor, Benefits Support Services

About the role

So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

What you'll do

• Coach and mentor team members; manage attendance, performance, and workload prioritization
• Define individual goals, KPIs, and performance metrics; conduct regular performance reviews and corrective actions
• Oversee process improvements and documentation; recommend system enhancements for scalability and accuracy
• Handle escalated issues and ensure resolution meets quality and compliance standards
• Collaborate cross-functionally with internal teams to support departmental initiatives and build strong partnerships

What you need

• 3–5 yrs of experience
• HR operations
• Recruitment
• MS Office
• BBA or MBA