Support Engineer - BY/JDA Enterprise Supply Chain Planning(ESP)

About the role

Support Engineer - BY/JDA Enterprise Supply Chain Planning(ESP) at JDA. This role is focused on supporting various Blue Yonder Planning solutions in enterprise supply planning.

What you'll do

• This role is focused on supporting various Blue Yonder Planning solutions in enterprise supply planning
• Needs to work with cross functional teams including Product Development, Consulting and Cloud services
• This role needs technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required…
• This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods
• Provides advice to customers regarding industry best practices and process methodology

What you need

• 3–11 yrs of experience
• Supply chain
• Troubleshooting
• Demand planning
• SQL
• Root cause analysis
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Machine learning
• Splunk
• Python
• Azure