Team Lead, Employee Benefits

Gratitude·Pune

Pay not stated6–10 yrsFull-time

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About the role

Job Description – Team Lead, Employee BenefitsLocation: PuneExperience: 6–10 YearsBand: BPO 3/4Salary: Up to ₹12 LPAAbout the RoleWe are looking for an experienced Team Lead – Employee Benefits to manage claims and reimbursement operations, lead a team of processors, ensure SLA/KPI adherence, and handle stakeholder queries and escalations.Key ResponsibilitiesReview claims processed by the team for accuracy and completeness.Lead, guide, and monitor the performance of the processing team.Act as…

What you need

6–10 yrs of experience
B.Com

Good to have

Escalation handling

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