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Team Lead

NTT Managed Services·Mumbai

Pay not statedFresherFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Team Lead, Support Services is an entry level management role responsible for ensuring the delivery of support services to clients. This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of less complex support services.

What you'll do

  • Contributes to the financial performance of support services within a Region/Country or Services Division, including growth
  • Oversees the execution of the specific, actionable, and measurable support services goals across the team
  • Gives input on the delivery of the roadmap development of support services service/product offers to be taken to market
  • Gives input on the support services service/product value propositions ensuring that it is easily understood
  • Works with management to create strong interlocks between sales force teams and support services delivery

What you need

  • Open to freshers
  • Customer service
  • Sales
  • ITIL
  • Communication
  • B.Tech or B.E. or B.Sc or BCA

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