Team Lead - Persistency - Thane

Aditya Birla Group·Thane, Mumbai

Pay not statedSenior levelFull-time

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About the role

Team Lead - Persistency - Thane at Aditya Birla Group. Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key….

What you'll do

Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key…
Renewal Business & Persistency Achievement
Drive renewal premium collection and persistency targets through effective outbound and inbound calling campaigns
Monitor daily, weekly and monthly renewal performance against targets
Execute focused interventions on high-risk lapse and renewal-due customers to improve retention rates