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Team Leader - Operations

DHL Group·India

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Team Leader - Operations at DHL Group. Team Leadership & People Management.

What you'll do

  • Team Leadership & People Management
  • Lead and manage the APAC SPOC Operations team
  • Allocate workload and resources to ensure service continuity
  • Monitor individual and team performance
  • Provide coaching, mentoring, and development support to team members

What you need

  • 2–5 yrs of experience
  • Process improvement
  • Excel
  • Team management
  • Root cause analysis
  • Warehouse operations
  • WMS
  • BBA

Good to have

  • Customer service
  • Power BI
  • Freshdesk
  • PowerPoint
  • SOP writing
  • Employee engagement

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