Technical Account Manager | India

About the role

Your customers should not hesitate to reach out to you as the first point of escalation, and you are responsible for orchestrating resources to achieve our team’s shared goal of customer delight. This is a highly technical role; you will work closely with DevOps engineers and SREs. We are looking for candidates with a strong technical background who can easily convey complex technical concepts to a variety of audiences.

What you'll do

• DEVELOP AND HIRE THE BEST: Be curious and improve continuously to foster personal development and professional growth
• LEAD: Take ownership, never kick the can, and drive things forward in a full-power mode. The company is in your hands
• Work closely with DevOps engineers and SREs
• Lead these discussions (remote and in-person) and highlight cost savings, automation, upcoming innovation and new products

What you need

• 5–9 yrs of experience
• Kubernetes
• Communication
• Machine learning
• Customer success
• Roadmapping
• M.Sc or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• AWS
• GCP
• Azure