Technical Customer Success Account Manager

About the role

Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use?

What you'll do

• Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution…
• Align with the account team to link Customer Success Plans with account plan priorities and develop bookable programs of work
• Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews

What you need

• 10–18 yrs of experience
• Customer success
• Office 365
• AWS
• Azure
• GCP
• Communication
• Any graduate