Technical Service Manager (TSM) - Maritime, Mumbai

About the role

Be the primary liaison for assigned Key Accounts on technical and operational matters which cannot be solved neither by DATE, nor by the Operational Centres or the surveyor network.

What you'll do

• Provide input to the KAM on the Key Account`s technical needs and expectations, relevant technology and regulatory developments
• Help implement the assigned actions according to plan
• Develop and strengthen the customer relationship, operating at the Key Account`s technical department and technical management levels
• Train, guide and consult the Key Account on rules and regulations as well as on new tools and new work processes to help them leverage the full value of our solutions…
• Liaise with Indian flag for Flag related matters

What you need

• 5–9 yrs of experience
• Key account management
• Negotiation
• Customer service
• Business development
• Insurance
• Communication
• Any graduate