Technical Support Associate
Workers Town·Guwahati
- Can I apply
- Needs B.Sc or B.Tech or B.E. · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 2 days ago
- How to apply
- On Workers Town's own site
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About the role
As a Technical Support Executive, you will be responsible for providing remote assistance to customers facing technical challenges with our products. Your primary duties will include diagnosing issues, guiding users through effective solutions, and documenting cases for follow-up. This role is ideal for tech-savvy individuals who take pride in helping others overcome obstacles.
What you'll do
- Provide remote technical support to customers
- Document issues and resolutions
- Assist with product setup and troubleshooting
- Maintain a high level of customer satisfaction
What you need
- Troubleshooting
- CRM
- B.Tech or B.E.
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