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Technical support representative

Gratitude·Chennai

Pay not stated2–5 yrsFull-time
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About the role

Technical support representative at Gratitude. Respond to customer support queries through phone, email, and chat- Diagnose, resolve.

What you'll do

  • Respond to customer support queries through phone, email, and chat- Diagnose, resolve

What you need

  • 2–5 yrs of experience
  • Ticketing tools
  • ITIL
  • Troubleshooting
  • SOP writing
  • LLMs
  • Any graduate

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