Technical Support Associate
Workers Town·Guwahati
- Can I apply
- Needs B.Sc or B.Tech or B.E. · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On Workers Town's own site
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About the role
As a Technical Support Specialist intern, you will play a vital role in troubleshooting technical issues and guiding users through effective solutions. This position is ideal for recent graduates or individuals passionate about technology and customer service. You will collaborate closely with the IT team to enhance customer satisfaction and streamline support processes.
What you'll do
- Assist users with technical issues via phone or chat
- Document troubleshooting processes and solutions
- Collaborate with IT staff to improve support systems
- Learn to utilize support software and tools
What you need
- Networking
- Troubleshooting
- B.Tech or B.E.
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