Team Leader NVOC
Reliance Jio·Navi Mumbai, Mumbai
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
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About the role
Handle customer calls and respond to queries in a professional and timely manner. Understand customer concerns and provide accurate information and appropriate solutions. Maintain good communication and ensure a positive customer experience throughout the interaction. Follow BPO process guidelines, quality standards, call-handling procedures, and maintain required records.
What you'll do
- Process Compliance: Follow BPO process guidelines, quality standards, call-handling procedures, and maintain required records
What you need
- 0–2 yrs of experience
- Sales
- Telecom
- Negotiation
- Communication
- Customer handling
- Customer service
- Any graduate
What you get
- ₹15k–₹22k a month
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