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Temp/Intern NEX

TTEC·Hyderabad

Pay not statedInternshipInternship

Read from the company's own careers page; you apply on their site.

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About the role

Temp/Intern NEX at TTEC. Provide technical support by trouble shooting PC hardware and software.

What you'll do

  • Provide technical support by trouble shooting PC hardware and software
  • Perform administrative functions as required
  • Monitor and resolve all Service Now tickets within established service level agreements
  • Complete assigned tickets within established service level agreements
  • Monitor email box for ticket and end-user status requests, updates, and escalations

What you need

  • Escalation handling
  • ServiceNow
  • Problem solving
  • Any graduate

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