Territory Service Manager

About the role

We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory.

What you'll do

• Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc
• Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio
• Handling critical customer complaints and technical issues of the territory
• Managing technical campaigns and recalls
• Improving customer experience by implementation of SAS in workshops

What you need

• 2–7 yrs of experience
• Channel sales
• Negotiation
• Financial statements
• Working capital
• Sales
• Communication
• B.Tech or B.E.

Good to have

• SAS