TM-Business Ops(Thane)

About the role

The role is required to ensure enhanced customer satisfaction levels on retail new business issuance front, by ensuring effective co-ordination & liaison with various internal departments to resolve day to day issues and queries of the branches so as to facilitate policy issuance with adherence to SOP

What you'll do

• KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Ensure issuance of assigned new policies within TAT, meeting servicing needs
• Close all transactions to ensure issuance within given TAT
• Identify outlier & highlight to the manager
• Execute assigned projects as per defined schedule & milestones & provide inputs KRA2 Assist in Launch of New Plans
• Active involvement with Internal stakeholders with regards to launch of new products

What you need

• MIS reporting
• Process improvement
• SOP writing
• Documentation
• Reconciliation
• Data entry
• Any graduate

Good to have

• Internal audit