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Track Lead - Cisco Unified Communications

HCLTech·Bengaluru

Pay not statedSenior levelFull-time

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About the role

The Track Lead for Support & Operations plays a critical role in managing operational efficiency and driving continuous improvement within the team. This position emphasizes problem-solving, adherence to client SLAs, and the empowerment of team members through effective leadership and communication. The Track Lead ensures that the support team meets client expectations while fostering a culture of innovation and excellence.

What you'll do

  • Enhance Operational Efficiency By Implementing And Optimizing On-Premise Cisco Collaboration Systems

What you need

  • Any graduate

Good to have

  • CCNA
  • CCNP

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