highlisted
Sign in

Trainee-Voice

HCLTech·Delhi

Pay not statedFresherFull-time
Apply on HCLTech's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

The purpose of this role is to handle calls, resolve customer issues, participate in training, and gather feedback to improve service quality.

What you'll do

  • Handle Inbound And Outbound Calls, Addressing Customer Inquiries And Providing Accurate Information
  • Resolve Customer Issues And Complaints Efficiently, Ensuring High Levels Of Customer Satisfaction
  • Adherence To Process To Ensure High Quality Customer Service
  • Participate In Training Sessions To Improve Product Knowledge And Communication Skills
  • Gather Customer Feedback And Suggest Improvements To Enhance Service Quality

What you need

  • Voice process
  • Customer service
  • Communication
  • Any graduate

Similar jobs

Customer Relationship Executive

Career Site·Delhi

Can I apply
Needs Diploma · 1–2 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 10 h ago on their own site