Treasury/ Payment Application Support - Swift/TRAX/Quantum – 2-4 Yrs – 24/5 Rotational Shift – Pune

About the role

The Treasury EAMS Analyst delivers accurate, timely, and client-focused operational support. The role monitors agreed treasury processes and application services, investigates standard incidents and requests, maintains clear documentation, and works with internal resolver teams to restore service and keep clients informed.

What you'll do

• Perform agreed application, interface, scheduler, payment, statement, reconciliation, and process validation checks within documented timelines
• Monitor alerts and operational queues, identify exceptions, complete first-line analysis, and take approved corrective action
• Log, classify, prioritize, update, and progress incidents and service requests in accordance with service levels, procedures, and escalation paths
• Reproduce and document client issues, capture evidence, review available logs or data, and provide clear problem statements to resolver teams
• Provide timely, accurate client communication on status, actions, dependencies, risks, and next steps

What you need

• 2–4 yrs of experience
• Treasury
• Reconciliation
• Excel
• ServiceNow
• Accounting
• JIRA
• B.Com or B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• ITIL
• Customer service
• SQL
• AWS
• Audit
• Azure