Account Manager (Revenue Growth)

About the role

We are looking for a high-energy Account Manager to join our team. This isn’t a passive "support" role—this is a revenue-driving engine for the company. In this position, you will be the strategic architect for our most valuable enterprise relationships. You won't just be "checking in" with clients; you will be deeply embedding yourself in their success stories, identifying gaps in their hiring processes, and solving them through upsells and cross-sells.

What you'll do

• Owning the Number (Upsell & Cross-Sell): You will take charge of Net Dollar Retention (NDR)
• Identify opportunities to expand our footprint within existing accounts by introducing new features, modules, and licenses that solve critical business problems
• Strategic Relationship Mapping: You’ll move beyond the day-to-day users to build relationships with C-Suite and VP-level decision-makers
• You understand that enterprise deals are complex and know how to navigate stakeholders to get to "Yes."
• Quarterly Business Reviews (QBRs) with Impact: You’ll lead data-driven presentations that don't just look back

What you need

• 3–5 yrs of experience
• Customer success
• Cross-selling
• Upselling
• Any graduate