Business Analyst-Data Insights, Translation Services Operations

About the role

The Vendor Management & Data Insights (VMDI) team, within Translation Services Operations, consolidates vendor management operations with centralized reporting functions — including invoicing, pricing, and metrics — under one leadership. We collaborate closely with Quality and Content, Business Development, Customer Success, and Products teams to provide a seamless experience for both vendors and clients.

What you'll do

• In the morning, you'll review performance dashboards ahead of a business review
• Mid-morning, you'll partner with an operations team to understand a new reporting need
• After lunch, you'll dive into a dataset to investigate why a key performance indicator shifted month-over-month
• Later, you'll work on building an automated reporting solution that replaces a manual process
• Throughout the day, you'll balance immediate stakeholder requests with longer-term projects that strengthen the organization's data foundation

What you need

• 5–9 yrs of experience
• Translation
• Data visualisation
• SQL
• Excel
• Tableau
• VBA
• B.Tech or B.E. or B.Com or MBA

Good to have

• Power BI
• Data analysis
• SAS
• Python
• R
• Statistics