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Customer Support -- Vashi Navi Mumbai India

Allen Lund Company·Navi Mumbai, Mumbai

Pay not stated2–3 yrsFull-time

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About the role

We are seeking a dedicated and skilled Call Center Executive to join our team. The ideal candidate will have 2-3 years of experience in a call center environment, demonstrating excellent communication skills and a strong customer service orientation. We are seeking a dedicated and skilled Call Center Executive to join our team.

What you'll do

  • Handle incoming and outgoing calls with professionalism and courtesy
  • Provide accurate information to customers regarding our logistics services
  • Resolve customer inquiries and complaints efficiently and effectively
  • Maintain detailed and accurate records of customer interactions in the database
  • Collaborate with team members to enhance customer satisfaction and improve service processes

What you need

  • 2–3 yrs of experience
  • Customer service
  • CRM
  • Communication
  • Any graduate

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