Inside Sales Manager

About the role

An Inside Sales Manager leads and motivates a team of sales representatives who primarily focus on generating leads, nurturing relationships, and closing deals through phone, email, and other digital channels, rather than face-to-face interactions. They develop and implement sales strategies, monitor team performance, and ensure adherence to company policies and procedures.

What you'll do

• Hiring, training, coaching, and developing inside sales representatives, setting performance goals, and providing regular feedback
• Developing and implementing effective sales strategies, planning sales activities, and managing the sales pipeline
• Tracking sales metrics, analyzing performance data, and identifying areas for improvement
• Identifying and implementing improvements to the sales process to increase efficiency and effectiveness
• Working with other departments (e.g., marketing, product development) to align sales efforts and achieve business objectives

What you need

• Inside sales
• Sales
• Lead generation
• Cross-selling
• Target achievement
• Upselling
• Any graduate