Manager - Learning & Development (Frontline Capability Development)

About the role

Manager - Learning & Development (Frontline Capability Development) at Swiggy. Onboarding & Bootcamps.

What you'll do

• Design and deliver structured Sales and Ops Bootcamps (immersive programs) for new hires, covering product knowledge, sales and ops processes, systems
• Develop role-specific onboarding journeys integrating classroom, simulations, and digital modules
• Ensure time-to-productivity metrics for new hires are accelerated through bootcamps
• Design and execute OJT plans for new hires, including call shadowing, joint field visits, and real-play exercises
• Partner with new joiners to ensure structured feedback loops and coaching checkpoints during the first 60 days

What you need

• 5–7 years in human resources & recruiting
• Learning and development
• Onboarding
• B2B sales
• BBA or MBA